Symptom: Problem Employees Assigned To "Special Projects"

Isn't it ironic that employees struggling in their current role are moved to "special" projects? How many of those "special" projects ever come to fruition? The sad truth is more often than not "special projects" is a euphemism for avoiding addressing performance issues.

This approach has several negative impacts:

  • A headcount is essentially being wasted on non-essential work.
  • Real work gets delegated to properly performing employees.
  • Failure to address poor performers demotivates high performers.

The best solution is to address the performance problem directly and either help the employee improve, or move the employee out of the position. Providing Performance Feedback can help managers do that. The workshop helps managers solve the toughest corrective feedback performance issues. Participants get strategies to finally solve the "unsolvable" performance problems, and are provided time to create a corrective action plan they can implement immediately. Below are the details.

PROVIDING PERFORMANCE FEEDBACK

Providing corrective feedback is one of the most difficult people management responsibilities. Providing positive feedback is much simpler, yet few managers do it often enough. This workshop helps managers deliver both kinds of feedback.

This workshop directly addresses typical reasons that managers avoid giving corrective feedback, including:

  • I am not sure what to say.
  • I am afraid to say the wrong thing.
  • I am afraid of a negative reaction.

This workshop also shows managers how to:

  • Provide specific positive feedback
  • Avoid misunderstandings caused by vague praise
  • Select the right forum for providing positive feedback

Duration: 3.5 hours

At the end of this workshop, managers will be able to:

  • Provide positive feedback in a manner that is comfortable for both themselves and the staff member.
  • Provide objective corrective feedback on behaviors that are having a negative business impact.
  • Confidently manage negative reactions to corrective feedback.

Action Plan:
During the workshop managers will work on their most complex and difficult corrective feedback issue, and leave ready to discuss it with the staff member immediately.

Interested in holding this workshop at your company? Contact Dan Farley
E-mail: dfarley@practicaldev.com
Phone: 650-493-2201